After a few minutes, the virus definition will be automatically installed in SEPM. Copy the downloaded jdb file to d:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming. Visit to download Symantec Endpoint Protection Manager installations on Windows platforms (32-bit). Then delete files other than d:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\content\incoming, as shown in the figure: (4)įirst delete the files under D:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\ The 32-bit virus update failed, but the 64-bit and other updates are normal. The result shows that the virus database has been updated to the latest state and the problem is solved.ģ.
Liveupdate is complete, check the update status: The purpose of these two steps is to update liveupdate and start to run after installation: Open the following website and run the tool:
Manually start liveupdate, start the task manager, end the LUALL.EXE task, cd to C:\Documents and settings\All users\Application Data\Symantec\LiveUpdate under dos, and run LUALL.EXE:Įrror: "LU1803: LiveUpdate failed while getting your updates" or "LiveUpdate had an internal error while getting your updates" Run LiveUpdate to verify that there are no errors The filtering device detects and blocks certain items.Ĭ:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin A firewall Internet usage that requires authentication.Ĥ. The URL provided by LiveUpdate that Symantec Endpoint Protection Manager tries to contact through the internal LiveUpdate server is incorrect.ģ.
The proxy server connected to the Internet is blocked.Ģ. This error can lead to different reasons, including, but not limited to the following:ġ. LiveUpdate fails when run by Symantec Endpoint Protection Manager with the following error: LiveUpdate encountered one or more errors in the LiveUpdate state. Liveupdate encountered one or more errors return code=4 PREFERENCES\INTERNET_READ_DATA_TIMEOUT=45 Find serverĬ:\Documents and settings\All users\Application Data\Symantec\LiveUpdate\settings.liveupdateĮdit with Notepad and find the following line, Error message: liveupdate retry failed (6)Ĭonnection timeout, you can try to increase the timeout setting in liveupdate settings.
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